Effectively Handling Difficult Conversations with Parents

Presented by: David Vinegrad

Event Information: 6 PD Hours 

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If you are in the front line and work with parents on a regular or occasional basis then this workshop is for you. This program is ideal for coordinators, student managers, and general office staff whose role includes working with and supporting parents.

Current research shows the importance of parental involvement in school as key to their child’s progress. Kamps and Tankersley (1996), in their work examining interventions with students with behavioural and emotional problems, found the role of the parent to be a crucial part of the process. Establishing good relationships with parents and carers can at times be satisfying and at other times can be stressful and difficult for both parents and teachers. Working effectively with difficult parents requires three key skills that have the capacity to increase the chance for all adults to work together in a productive way.

In this workshop participants will:

  • Learn to implement a ‘10 step’ approach to facilitating courageous conversations with parents.

  • Explore the influences that brain chemistry and emotional states (affect) can have on challenging conversations.

  • Understand how to apply scripts to manage difficult conversations.

  • Learn how the physical environment and meeting and greeting protocols can influence how we do business with parents.

  • Take away the very effective LEAP approach to manage challenging parents.

  • Investigate the origins of conflict and how people respond and what are the preferred outcomes.

  • Learn to apply a wide range of effective strategies that defuse high level emotions and engage parents in constructive conversations.

Event Details:


Friday 17th May, 2019

  9.30am - 3.30pm (Reg. from 8.30am)

Karstens Conference Centre
123 Queen St, Melbourne 

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Target Audience: Primary and Secondary Teachers, School Leaders, Coordinators and all Education Support Staff.

  $279.00 + GST

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About the Presenter

David Vinegrad is a well-known presenter with extensive experience in the area of behaviour management both nationally and internationally. He has highly developed skills as a facilitator, trainer, and presenter and is widely recognised as an international expert on restorative justice.
He has played a major role in the introduction of restorative practices into schools in Australia and internationally and is an experienced counselor and mediator including high level management of critical incidents and school based trauma. David has over 30 years of experience working with teachers and students in a variety of diverse educational settings undertaking and developing a wide range of roles including recent work in Japan and Brazil.

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